Scaled Customer Success Manager Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

To support small and mid-size businesses in modernizing their financial management, the full-time remote Scaled Customer Success Manager will manage a shared book of clients, focusing on retention, expansion, and product adoption through data-driven success plans and proactive engagement. Key responsibilities: Own and manage a shared book of SMB customers, using data to drive outcomes Deliver on revenue and retention goals by reducing churn, driving renewals, and identifying upsell/cross-sell opportunities Run training sessions and webinars to ensure customers are properly configured and enabled on best practices Required qualifications: Experience in customer-facing, revenue-tied roles such as customer success, account management, or finance Ability to meet performance targets and quotas with a proactive, self-starting approach Basic understanding of financial reports and their relation to business health Familiarity with accounting systems such as QuickBooks, Intacct, or NetSuite Strong communication skills with the ability to build rapport and resolve conflicts effectively

Job Tags

Full time

Similar Jobs

Calibre Scientific Group

Business Area Manager, Cell & Molecular Biology Job at Calibre Scientific Group

 ...The Business Area Manager, Cell & Molecular Biology owns the strategy, go-to-market execution, and growth of the EdgeBio and MRC portfolios within Calibre Scientific's Cell & Molecular Biology business. This role operates with a general manager mindset and is accountable... 

Turner Mining Group

Haul Truck Driver - Mining Job at Turner Mining Group

 ...Turner Mining Group Haul Truck Driver We are looking for a dynamic and talented mining Haul Truck Drivers for our fast-growing,...  ...vehicles, including end dump trucks, center dump truck units and water trucks Requirements: Safety oriented, awareness of everyone... 

Dreambound

Criminal Justice - Entry Level Training Program - Aetna Estates Job at Dreambound

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the criminal justice job market. Looking to start a rewarding career path in the criminal justice field? Use...

AuraOne Human Data

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services Job at AuraOne Human Data

 ...First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services is a remote review track for evaluating AI outputs across first line supervisors of entertainment and recreation workers except gambling services specialist operations workflows.... 

Big D Metalworks

Architectural Metal Finisher Job at Big D Metalworks

Job Description Job Description The finisher is the counter-part of the fabricator. The finisher is a Team Member with at least two years of experience in finishing. Finishing consists of polishing, painting, etc. The finisher reports directly to the floor manager ...